Sustainable Practices in 5- star Hotels and Perception of Employees on the Effectiveness of Sustainable Practices.
Saraswati SankaramaniL. Rajesh
Saraswati Sankaramani
Sr. Lecturer, Institute of Hotel Management, Hyderabad.
L. Rajesh
Faculty, Institute of Hotel Management, Hyderabad,
9052975425, rajesh.ihmhyd@gmail.com
ABSTRACT
“The world is focussed to minimise the negative impacts on earth and implement sustainable practices as sustainability will be a question if we don’t respond.”The world is facing many challenges like Poverty, Climate change, Hunger, Scarcity of Clean water, Greenhouses gases etc. The world leaders, organisations and individuals had come together to address the above issues with sustainable goals. They are constantly bringing in new policies and procedures to align every activity to attain sustainable goals. Hotels are taking a keen interest in adopting sustainable practices to reduce the negative impact of their operations in the areas of Environment, Social and Economic. Major Chain hotels are changing their focus from profit to responsible and sustainable business. International, National hotel chains and independent hotels have been reworking on their policies, Products, processes and mind-set of guests, Employees and Suppliers to create a sustainable environment and business. There has been a significant change in hotel operations which created appreciable results in the hotels' path to reach sustainable goals. Besides hotels taking initiatives, Guests awareness, increasing demand for Green hotels, Government Policies and changed mind set of people resulted in significant changes in Products and Processes of hotels. Hotels have been effective in ensuring their operations are sustainable in the areas consumption, Production, Clean Energy, Waste Management, and Education. However, there is a scope for improvement and consistency in implementing sustainable Practices. The main objective of this study is to identify the various sustainable practices followed by hotels and know the perception of employees on how effective the hotels sustainable Practices are.
Keywords: Sustainable Practices, Environmental, Economic, Social factors, Education, Mindset.
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